WEBVTT

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Alright, so in this video we are going to build our first ever workflow inside Nadine.

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And a quick disclaimer if you are already familiar with the software, you've built some workflows,

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automations, or even you know the basics.

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I recommend you to skip this video and go over ahead to the lessons about the theory, or even advanced

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projects we've prepared for you.

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However, for anyone who is beginning their journey with Unidyne, this video will be very, very essential.

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So watch to the end and let's get into it.

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So in this material, we'll be building our very simple customer service system that will handle actually

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problems from core students.

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And here we've got four different steps for this automation.

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So first of all we've got the trigger which is on form submission.

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So whenever new form is submitted here we would like to trigger this entire automation.

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And inside what we have first name last name.

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Here we've got an email description of the problem.

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And here also you know the type of the course.

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Then what we have and we save this data inside the Google Sheets.

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Afterwards, we send the email via Gmail to this customer that submitted the form.

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It will write we received the message and will be in touch and soon so will respond, you know, to

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this problem.

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And at the end we send slack channel message to our team that we need to handle this problem.

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And as you can notice like this, automation is very, very simple.

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However, it will show you how to use an addon, how most of the major options work here and in general

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how to build first ever automations.

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So with all that being said, let's dive in and let's build it from scratch.

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All right.

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So let's begin with if you're inside an addon to create the workflow you need to click here on Create

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Workflow in the right top corner.

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And after you do this we need to firstly set up our trigger.

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And trigger again is a specific action that indicates when I'm like the entire automation should start.

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So for an example it could be a, let's say click.

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It could be a new form.

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Um, like the automation can trigger on the specific time and so on and so on.

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So first things first we need to click here on Add first step.

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And at the right side of the page this entire sidebar pops up.

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And we've got our triggers.

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For this case we would like to pick on form submission.

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So we want to create a form.

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And right here let's name it.

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All right.

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So we've got actually three different fields the left side and the right side.

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And here in the middle I will explain that later when we'll have the specific, um you know, data.

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And here you will see everything.

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For now let's fulfill form title.

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So here we can type something like um contact form.

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All right.

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Contact form.

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And here the description.

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So here I'm contact us when you have any problem to solve.

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All right.

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So just a description for the customer to know actually and for what this form is.

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And below we've got our form elements so we can add some specific, um, you know, elements here.

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So first things first, when we click here, um, we've got the field name element type and placeholder.

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So firstly what we would like to collect is the name right.

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And it's the text type.

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We can provide the placeholder.

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So here actually more explain what should be inside.

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So please enter your name.

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As simple as that.

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We can provide another element.

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This is our last name right.

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Again we've got the text we can type.

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Enter your last name.

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Last name.

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Yeah.

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Great.

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Here we've got an email.

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So by this way we are just creating our entire form.

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You know actually we've got here the email.

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And right there we can choose the element type which is an email.

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All right.

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Enter your email.

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And also we've got this option to make the field required.

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So for example all of the fields I would like to make required.

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Then what we have is a description um description um provide um let's say information about the problem

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about the problem.

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And at the end what we can type, um, we can provide actually, um, course, um, let's say type.

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So here, let's choose actually, um, you know, right there we've got different types.

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So let's say date, email file, even you can provide a file number, password and and more.

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For now I would like to go ahead with the drop down list.

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So here let's say and then course uh, I can provide new fields, which is the let's say Zapier course.

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All right.

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Right there.

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I can go ahead and provides.

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Um.

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All right.

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What we can provide mid-journey course.

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Right.

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And now, as you can see at the left side, actually, and this option pops up.

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So test step, we can click simply here and right there.

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Um, after we click here we can go over and provide some data.

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So let's type some data.

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Um our email.

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All right.

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Um we can provide that very simply.

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And here I got the problem.

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My videos and the course are not playing.

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All right.

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We can type it.

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And here choose the course type.

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So for example and then and remember whenever we've got our trigger we need to have some data to base

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on firstly all right.

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Because later on we'll be using that for our future steps.

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For an example I will be saving this data inside Google Sheets.

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So here I need to submit the form on my own.

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Firstly and right there you can see at the right side we've got our outputs.

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At the left side we can actually activate our workflow.

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So here I'm you know activate this form to run.

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So when I click there actually let me first go over here copy the link right here.

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Test the step.

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All right.

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Let me show you when I go over here.

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Now I paste this entire link.

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It doesn't work.

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Firstly we need to click on test step.

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So now it's listening to our form submission.

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And this is only for, you know actually testing purposes for setting up the entire automation.

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So now when I refresh I've got this form and I can fulfill I'm actually that with some specific data.

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So it's very important.

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And actually when we click on stop listening now again all right we need to click on test step in the

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middle.

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Again.

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We can fulfill all of the data right there.

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So it's very very nice.

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So at the right side we've got our output.

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So we can see name last name email description course type you know submitted.

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Also we've got different views.

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So table JSON or even schema.

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Um it's very important I will show you everything in a while.

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So for now and we've got our trigger which is set up.

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Now let's go ahead and provide the Google Sheets.

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Um because we want to save this data somewhere.

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So store it.

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And here what I can do, I can pick an option which is up and row and sheet.

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All right.

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And right here it's very very important because actually with the trigger at the left side, we could

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have enabled, you know, our testing option.

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So there we could have enabled our form and to test out however every time when you have an actually

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action at the left side, you've got the inputs that you can use to feed actually your step with this

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data and the right side, you've got outputs, and in the middle you've got like the note to fulfill

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to set up.

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So I will show you everything in a while.

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And now, what's very important.

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Firstly, we need to connect our Google Sheets account.

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So create new credential or even I have the credential right here.

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So my account and whenever actually you connect your account.

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So let's say you connect account.

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And from Google Sheets you need to only do this once.

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And afterwards you can select your account every time whenever you have any automation, any workflow

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and so on.

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You've got the resource.

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So here sheet within document operation so we can change it.

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So append row clear create delete delete and so on.

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I've got up and row.

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And there I need to choose my document right there.

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What I need to do I need to go over here to Google Sheets and create my very own document right there.

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So let me sign in and create the blank spreadsheet.

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And right now what I need to type, I need to provide the columns names Names to actually give the algorithm

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a possibility to detect these columns.

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And here save the data.

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Um, so I will show you that in a while.

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So here we've got the name.

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Last name.

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And then what we had email uh, we have the description.

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Right.

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And at the end we've got the course type.

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That's cool.

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Course type.

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Um, yeah.

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Nice.

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And now we can name it as the, let's say customer.

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Um, data.

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All right.

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We can name it.

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And here we can go back to our, um, no, here, here to our name.

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And right there, let's choose our document.

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So we've got customer data.

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All right.

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And here let's choose our sheet.

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And it's very, very important.

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Now as you can see it detected our columns.

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So I've got name last name email description course type.

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If I go over there and I go over and add new column right here.

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So for example let's say additional info.

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And what is very important you need to click on some specific field.

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So now it's being saved or even you know you can actually leave this and leave this entire file.

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And now when we go back to our Na then we can see this, um, you know like the triangle.

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So columns are outdated.

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Refresh to see the changes and we can click on this specific icon.

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And right here, um, yeah, we've got our additional field and that we can fulfill or not.

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However now what we can do and how it works.

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So in general, um, like when we go over here, we can fit our Google Sheets with the variables from

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Google Forms.

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So what we do, we go ahead and we take the information from Google Forms and we say, all right, take

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this data.

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And in general, um, fulfill inside Google Sheets.

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And now what we need to do, we need to match the specific fields with specific information from Google

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Forms and how we do it because it's very, very nice.

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And now you can see we can go over here to the inputs.

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We can take the name and drag and drop it inside the name field.

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And now we can see we've got our field full field.

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And you need to remember it's a variable.

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So it changes every time.

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Whenever we have um you know new a new form submission.

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However you've got also right there um, the fields that describe it.

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So we've got the fixed and expression and treat it as them, you know, fixed.

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Treat it as a static value.

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So you can type here the number let's say all right.

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You can type some text and so on.

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And however expression treat it as the space where you can provide variables.

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Also we can type the text.

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So let's say you can type for an example.

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This is the name of the client.

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And here how it works whenever you've got a new form submission like this sentence will be added.

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This is the new name of the client and this value is static.

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It never changes.

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However, this variable changes.

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So this is the new name of the client Christian.

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You can see that right here.

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And this is the difference between fixed and expression.

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So again fixed this is a static value you can provide.

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And their expression you can provide here variables and so on.

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So now I'm as simple as that.

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We can provide the first name last name.

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And as you can see when we drag and drop our variable it changes instantly.

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The expression um, however, you know, and let's provide the email description and course type.

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And here additional info I don't want to provide it.

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And now what's very important we can test our step right here.

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And when we click on that we should see the output at the right side of our screen if everything goes

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right.

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Yeah.

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So we've got the output and schema form.

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We can also see the table.

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So everything works.

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Now we can go over ahead to customer data and see if we have our data fulfilled.

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And for sure it's very very nice.

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So by this way we created, you know, our first connection between our forms and Google Sheets.

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Let's go ahead.

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The first step is to actually have our Gmail.

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All right.

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So we can provide the Gmail.

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And here as you can see we've got different actions.

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However for now we would like to send a message to the specific client.

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And here what we have resource message operation sent tool.

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So we need to provide the variable.

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So anytime we've got new client we've got new email.

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So what we do we drag and drop here the information either from here or here.

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Because this is the same data.

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So we've got two we've got email.

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That's right.

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We've got a subject so we can type.

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Thank you for your message.

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Yeah.

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Thank you for your message.

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Or no submission.

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Submission.

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Yeah.

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We can type it.

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And here we've got email type so we can provide we've got here HTML and text.

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However about the later we can provide the message.

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So here hey.

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And now it's very important we can provide our variable.

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So let's say we can provide um the variable from here.

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And we've got hey.

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And now the name um and right there and we can go over to the next line.

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Thank you for your, um, you know, submission.

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Um, we want to confirm confirm that we received a message, and we will be, um, and will be contacting

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you soon.

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All right.

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We can type it.

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And for an example best regards.

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Okay I'm supporting.

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Yeah.

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Also you can open like this entire window right here.

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Like you've got this tiny icon.

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Really tiny.

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Um, there, you know, um, it just better, like, look.

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And in general, you've got more space.

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And.

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Yeah, it's bigger.

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All right.

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Um, now, what we can do, we can test the step.

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Um, and the message is sent to my email.

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Um, for now, we can check it.

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Actually, I could have checked it.

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However, um, let's move on.

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Um, so I hope you trust me that it was sent.

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All right, um, let's move on to the slack.

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Um, the last one, um, application, which is slack.

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Um, yeah.

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And here, um, what we have, we need to send a message to our channel.

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So we've got send a message and.

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All right, we've got here operation, which is send, send message to and to channel Now here is very

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important.

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Actually in my company I've got my channels created.

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So for example advanced automation, AI and so on.

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So first you need to go over ahead to slack and create your channel.

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All right.

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And for this case I will be using AI.

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And here let's type the following message.

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So um the new client submitted the form.

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Here we can provide the column.

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And right there go over to expression because we will be using our variables.

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Let's go over to the next line by clicking shift and Enter on our keyboard and type the name colon here

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and what we can provide email colon again there.

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Um what we have description.

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And that's pretty enough right.

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We can go over here, put put our mouse right there and um take our variable.

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So the name right here email right here.

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Remember to provide the space Description.

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That's correct.

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All right.

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And here let's go over and test the step.

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It works.

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Yeah.

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We've got it.

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It works.

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Definitely.

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Uh, what I want to show you also, actually, it's very, very important.

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Um, let me go over for an example right there.

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Um, in general, sometimes even we can edit our response.

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So let's say I don't like, for an example, some description.

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Um, actually you will see that in other circumstances because now it doesn't make much sense.

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However, actually, you know, we can do this.

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So for an example, let's say instead of course we can type an A then masterclass.

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I can click on save and now it's saved.

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All right we've got new field so we can edit that.

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And it's very useful in some specific cases.

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And with all that being said I can say we've done it.

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We created our entire, um, you know, automation inside our workflow And in general, remember to

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save this workflow.

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And now what you can do you can enable that like make it active right here.

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And from now this automation you know works.

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All right so after creating our project let's test it out.

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And how to do this.

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Actually as you can see here I'm like this option pops up.

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So test workflow.

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So here when we click on that our form pops up.

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So our trigger we can provide the name.

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So let's say Brian right.

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Brian Daniels.

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All right let's provide an email.

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So let's provide my email.

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All right here just fulfill the information description.

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Um I have a problem with nah.

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Then um workflow, please.

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Could you help me, please?

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Could you help me?

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That's cool.

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And we can go over ahead, choose any course.

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And now click on submit.

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All right.

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After I do this you can see like each step is executed.

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All right.

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So we've got workflow executed successfully and here in executions.

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And we can actually see how it looks like.

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All right.

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So how it performed right there.

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Um in general we can go over there and check it out.

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So we've got, you know, new information right here inside email I received my email and here in slack

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channel I've got my message.

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So here the name Brian email there the description and everything works perfectly.

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So by this way we created our first automation.

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Um, inside Nadhan.

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I hope you enjoyed it.

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And in the next video we are gonna cover exercises for this section.

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So you will build your very first own automation and you will practice using Nadhan.

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I can't wait for that.

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Therefore, let's dive in.
