*
{
  box-sizing: border-box;
}

body,
html,
#root
{
  height: 100%;
  margin: 0;
  font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
  background-color: #f4f7fa;
  color: #333;
}


/* Header */
.header
{
  background: var(--background-color);
  color: white;
  padding: 20px 40px;
  text-align: center;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.15);
}

.header h1
{
  margin: 0 0 8px;
  font-weight: 700;
  font-size: 2rem;
}

.header p
{
  margin: 0;
  font-size: 1.1rem;
  opacity: 0.85;
}

/* Main content */
.main-content
{
  display: flex;
  flex: 1;
}

/* Chat section */
.chat-section
{
  flex: 1;
  display: flex;
  justify-content: center;
  align-items: stretch;
  padding: 30px 40px;
  background: #e9ecef;
}

/* Chat container */
.chat-container
{
  display: flex;
  flex-direction: column;
  max-height: 900px;
  max-width: 700px;
  width: 100%;
  background: white;
  border-radius: 12px;
  box-shadow: 0 4px 14px rgba(0, 0, 0, 0.1);
  overflow-y: auto;
}

/* Messages */
.chat-messages
{
  flex-grow: 1;
  overflow-y: auto;
  padding: 20px 25px;
  background-color: #f8f9fa;
  scrollbar-width: thin;
  scrollbar-color: #c1c1c1 transparent;
}

.chat-messages::-webkit-scrollbar
{
  width: 8px;
}

.chat-messages::-webkit-scrollbar-thumb
{
  background-color: #c1c1c1;
  border-radius: 4px;
}

.message
{
  margin-bottom: 12px;
  white-space: pre-wrap;
  max-width: 75%;
  padding: 12px 18px;
  border-radius: 20px;
  font-size: 15px;
  line-height: 1.4;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
}

/* User messages aligned right */
.message.user
{
  background: var(--background-color);
  color: white;
  text-align: right;
  margin-left: auto;
  border-bottom-right-radius: 4px;
  border-bottom-left-radius: 20px;
  border-top-left-radius: 20px;
  border-top-right-radius: 20px;
}

/* AI (assistant) messages aligned left */
.message.assistant
{
  background-color: #e5e5ea;
  color: #333;
  text-align: left;
  margin-right: auto;
  border-bottom-left-radius: 4px;
  border-bottom-right-radius: 20px;
  border-top-left-radius: 20px;
  border-top-right-radius: 20px;
}

/* Input area */
.chat-input-container
{
  border-top: 1px solid #ddd;
  padding: 15px 20px;
  background-color: white;
}

.input-with-button
{
  position: relative;
  width: 100%;
}

.chat-textarea
{
  width: 100%;
  resize: none;
  font-size: 16px;
  padding: 10px 50px 10px 15px;
  border-radius: 10px;
  border: 1px solid #ccc;
  box-sizing: border-box;
  font-family: inherit;
  min-height: 50px;
}

.send-button
{
  position: absolute;
  right: 12px;
  top: 50%;
  transform: translateY(-50%);
  background: var(--background-color);
  border: none;
  color: white;
  font-size: 20px;
  padding: 8px 14px;
  border-radius: 50%;
  cursor: pointer;
  transition: background-color 0.2s ease;
  display: flex;
  align-items: center;
  justify-content: center;
}

.send-button:hover
{
  background: var(--background-color);
}


@media (max-width: 768px)
{
  .main-content
  {
    flex-direction: column;
  }

  .chat-section
  {
    padding: 20px;
  }

  .chat-container
  {
    max-width: 100%;
    height: 40vh;
  }
}

.support-page
{
  display: flex;
  height: 80vh;
  background-size: cover;
  background-position: center center;
  background-attachment: fixed;
  position: relative;
  background: var(--background-color);
}


.main-content,
.header,
.footer,
.chat-container
{
  position: relative;
  z-index: 1;
  /* keep content above overlay */
}

.ai-typing-indicator
{
  color: #888;
  font-style: italic;
  margin: 8px 0 8px 30px;
}

/* For home , hero, and customer support team */
.hero-section
{
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 60px 10% 40px 10%;
  background: var(--background-color);
  border-radius: 0 0 40px 40px;
  box-shadow: 0 8px 32px rgba(79, 140, 255, 0.08);
  color: #fff;
  flex-wrap: wrap;
}

.hero-title
{
  font-size: 2.8rem;
  margin-bottom: 18px;
  font-weight: 700;
}

.hero-title span
{
  color: var(--yellow-color);
  text-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
}

.hero-description
{
  font-size: 1.2rem;
  margin-bottom: 28px;
}

.start-chat-button
{
  background: var(--yellow-color);
  color: #2a2a2a;
  padding: 14px 34px;
  border-radius: 30px;
  font-weight: 600;
  text-decoration: none;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
  display: inline-block;
}

.start-chat-button:hover
{
  background: #ffd600;
}


/* Team info */
.team-section
{
  margin: 60px auto 0 auto;
  max-width: 900px;
  text-align: center;
}

.team-title
{
  font-size: 2rem;
  margin-bottom: 36px;
  color: #2a2a2a;
}


.team-member img
{
  width: 90px;
  height: 90px;
  border-radius: 50%;
  object-fit: cover;
  margin-bottom: 18px;
  border: 3px solid var(--yellow-color);
  display: block;
  margin-left: auto;
  margin-right: auto;
}

.member-name
{
  font-weight: 600;
  font-size: 1.1rem;
  color: #2a2a2a;
}

.member-role
{
  font-size: 0.98rem;
  color: #4f8cff;
  margin-top: 2px;
}

/* Start Footer */
.footer
{
  background: var(--background-color);
  color: #fff;
  text-align: center;
  padding: 20px 0;
  position: relative;
  bottom: 0;
  width: 100%;
}

.footer-content
{
  max-width: 900px;
  margin: 0 auto;
}

.social-links
{
  margin-top: 10px;
}

.social-links a
{
  color: var(--yellow-color);
  margin: 0 10px;
  text-decoration: none;
  transition: color 0.2s;
}

.social-links a:hover
{
  color: var(--yellow-color);
}

/* End footer */


/* start Hero image fader */
.slider-container
{
  width: 100%;
  max-width: 600px;
  margin: 0 auto;
}

.slider-image
{
  width: 100%;
  height: auto;
}

/* End Hero image fader */

.nav-list
{
  list-style: none;
  display: flex;
  justify-content: space-around;
  margin: 0;
  padding: 0;
}

.nav-item
{
  margin: 0 15px;
}

.nav-item a
{
  color: white;
  text-decoration: none;
  font-weight: bold;
}

.nav-item a:hover
{
  text-decoration: underline;
}

.nav-item a.active
{
  border-bottom: 2px solid var(--yellow-color);
  color: var(--yellow-color);
}

/* Admin dashboard */

.admin-container
{
  display: flex;
  height: 80vh;
  font-family: Arial, sans-serif;
}

.admin-sidebar
{
  width: 300px;
  background: var(--background-color);
  color: #ecf0f1;
  padding: 20px;
  box-sizing: border-box;
  margin-top: 50px;
  margin-bottom: 50px;
  border-radius: 0 30px 30px 0;
  box-shadow: 0 4px 14px rgba(0, 0, 0, 0.1);
  position: sticky;
}

.admin-title
{
  margin-bottom: 30px;
}

.admin-menu
{
  list-style: none;
  padding: 0;
  margin: 0;
}

.admin-menu-item
{
  padding: 10px 15px;
  cursor: pointer;
  border-radius: 4px;
  margin-bottom: 10px;
  user-select: none;
  transition: background-color 0.3s ease;
}

.admin-menu-item:hover
{
  background-color: #7d9cb9;
}

.admin-menu-item.active
{
  background-color: var(--yellow-color);
  color: #2a2a2a;
}

.admin-main-content
{
  flex: 1;
  padding: 20px;
  overflow-y: auto;
}

/* End admin dashboard */

:root
{
  --background-color: linear-gradient(120deg, #4f8cff 0%, #6fd6ff 100%);
  --yellow-color: #ffe156;

}

/* Start ticket page */

.ticket-container
{
  max-width: 900px;
  margin: 2rem auto;
  padding: 1.5rem;
  font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
  background-color: #fff;
  border-radius: 8px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
}

.ticket-header
{
  margin-bottom: 1.8rem;
  align-items: center;
}

.back-button
{
  padding: 0.5rem 1rem;
  font-size: 1rem;
  cursor: pointer;
  background-color: #eee;
  border: none;
  border-radius: 4px;
  transition: background-color 0.3s ease;
}


.ticket-section
{
  margin-bottom: 1.5rem;
}

.section-title
{
  font-size: 1.8rem;
  margin-bottom: 0.5rem;
  border-bottom: 2px solid #007bff;
  padding-bottom: 0.25rem;
}


/* Status colors */
.status-opened
{
  background-color: #e6a843;
  color: #212529;
  padding: 0.25rem 0.5rem;
  width: 100px;
  font-weight: bold;
}

.status-resolved
{
  background-color: #28a745;
  color: #fff;
  padding: 0.25rem 0.5rem;
  width: 100px;
  font-weight: bold;
}

.details-list
{
  display: grid;
  grid-template-columns: max-content 1fr;
  row-gap: 0.8rem;
  column-gap: 2rem;
}

.ticket-footer
{
  display: flex;
  gap: 1rem;
  justify-content: flex-end;
}

/* End ticket page */

/*Sidebar search */
.ticket-search-form
{
  margin-bottom: 1rem;
  display: flex;
  gap: 0.5rem;
}

.ticket-search-input
{
  flex-grow: 1;
  padding: 0.5rem;
  font-size: 1rem;
}

.ticket-search-button
{
  padding: 0.5rem 1rem;
  font-size: 1rem;
  cursor: pointer;
  background-color: var(--yellow-color);
  border: none;
  border-radius: 6px;

}

.ticket-clear-search-button
{
  padding: 0.5rem 1rem;
  font-size: 1rem;
  cursor: pointer;
  background-color: var(--yellow-color);
  border: none;
  border-radius: 6px;

}

/* AI suggestion area */
.suggestion-item
{
  cursor: pointer;
  transition: all 0.2s ease;
  border: 1px solid #dee2e6;
  padding: 0.5em 0.8em;
  border-radius: 20px;
}

.suggestion-item:hover
{
  background-color: #e9ecef;
  transform: translateY(-1px);
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
  border-color: #007bff;
}

.suggestions-list
{
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}