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In this lesson, we will talk briefly about a plan to adopt a new LM application in one company.

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But before that, I just wanted to mention that once you have defined your AI strategy, it's very important

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to align all the stakeholders.

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So it is crucial to ensure that all the stakeholders, from employees and leaders to customers and investors,

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are informed and aligned with the company's AI strategy.

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Okay, so it's not just necessary to define a strategy.

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It is important to communicate this strategy and align every stakeholder around around it.

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Okay.

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So once that said, let's talk about one real example of adoption of a new AI tool in a company.

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In this case it is an LM application, the kind of application we will learn how to develop in the second

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part of this program.

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So once we have this new LM application ready, we want to have a progressive adoption.

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We will start.

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A getting the team familiar with the application so familiarized with the application by allowing employees

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to get used to its interface and functionality and start using the application to streamline specific

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tasks.

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For example, in the case of this application, they can use the application for answering frequently

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asked questions or assisting in drafting or providing information, etc..

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Right, so the first step is to get the team familiar with the app.

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The second step is to use the app internally.

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So in areas where tasks are highly repetitive and do not require a human touch, the application can

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take a more prominent role.

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For example, it can be used for response to generate responses to routine inquiries or to process a

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process automation.

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Okay, then after this initial validation, open the app for external use.

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So once the application has proven to be reliable and efficient in internal tasks, consider using it

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with your customers.

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For example.

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In this case, we'll use the app for managing frequently asked questions, guiding customers through

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processes or assisting customers in order taking.

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And finally, fine tune the application.

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Uh, this.

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Must be a continuous task to a understand how you can improve your application.

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Your tool.

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In the next lesson, we are going to talk about how to introduce AI training in your company.

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And first of all.

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Who needs to be trained in artificial intelligence in your company, and what are the curriculums you

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need to use for that?

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Let's see in the following lesson.