Let's take a few more examples to underscore how I guardrails can help with reliability, predictability,
ethical use, and maintaining public trust in different domains.
In the e-commerce service, customers interacting with an e-commerce site chatbot might ask for product
recommendations or query order statuses.
Input guardrails filter out irrelevant questions such as personal advice, ensuring the chatbot stays
focused on e-commerce related inquiries.
Output guardrails review the chatbots advice for accuracy.
Ensuring recommendations or order information provided is correct and helpful.
Preventing misinformation.
In the field of mental health and wellness, users seeking support might input sensitive personal information
or distress signals.
Input guardrails filter out content that the app isn't designed to handle, such as immediate crisis
intervention, directing users to human support if needed.
Output girdles ensure responses are empathetic, accurate, and safely worded, avoiding language that
could unintentionally cause distress or
Talking about legal advice platforms.
When users seeking legal advice, they input specific questions regarding their situation.
Input guardrails ensure queries that fall outside the platform's legal expertise are flagged and not
processed.
Output guardrails check the legal advice generated for relevancy and general compliance, ensuring it
doesn't provide incorrect or misleading information for the chatbot created for travel itinerary planning.
Travelers input their preferences and constraints to receive personalized travel plans.
Input garters filter out requests that are unfeasible or unsafe, like travel to conflict zones.
Output guardrails ensure that the generated travel plans are practical, safe, and adhere to current
travel advisories.
Filtering out suggestions that don't meet the standards.
In the next slides, we will look at two specific implementations of AI guardrails.
Guardrails AI and Namo guardrails.
We will see how they work, what they offer, and how they can be used with llms.