Okay, moving on through the features of 11 labs through the main nav analysis is where you can see
the previous conversations have happened.
They've all been successful.
Tools is, of course, where you get to equip your agent with tools, much like Nan.
And we are going to be using this in a minute.
In fact, this is going to be the way in which we can connect the agent to Nan.
It's one of the two ways that we can do it.
And so we could have one of these tools be one that's effectively calling out to N810.
And so we will be doing this tomorrow will be adding a tool.
There are some system tools, some built in tools that you can just turn on that allow you to do different
things, like if you want, if you want your your agent to be able to to stop the conversation rather
than having to keep going, you can give it that tool.
There's a customized button that allows you to to to give you more information if you want.
There's also a detect language tool if you want it to be able to figure out what language you're speaking
and keep that going.
Um, transfer to agent is an important one.
This is one where this is one.
This is how you can build a workflow between agents yourself.
Um, by having a description that describes how it should know when to do it and the transfer rules
give it the conditions, the condition for transferring to this agent and then the transfer message.
And this is this is how you basically hook up your different agents to each other.
It's essentially it is through using tools that one agent, one LM decides it's time to hand control
to a different agent.
Um, and of course, you can also do this over on the new workflow by picking one of the templates or
by by creating that yourself.
That's like a shortcut just to setting up all of the tools.
Okay, that that is tools and tests is as it sounds where you, you set up a different, different sets
of tests and can look at past runs.
Widget is an important one.
This is where you get to to construct the the way that it will look.
You remember the way it's that that rather nice, uh, blue avatar thing.
It's called the orb.
And this is where you set it up.
But it doesn't need to be the orb.
You can have it be an image that you can upload.
It could be an image of you or an image of whatever you want your agent avatar to look like.
Um, or it can be a link to an to a URL of an image if you have one to hand.
Um, and uh, yeah, you can also take this code here.
That is something that you can embed in another web page so that your agent is surfaced on that web
page.
So if you use something like WordPress as your website, you can just have that as like an embedded
tag that you put on your WordPress site.
And then your agent will be there on your WordPress.
Uh, so this is or any place where you're deploying HTML, you could have this as an embedded.
Uh scriptlet.
If you're if you're, uh, working with a technical team that manages your website, you could just
give them this and they can just put it on your web page, and then that blue orb will appear there,
and it will be connected to this agent.
It's that simple.
Uh, and, uh, if you scroll down, you'll see that there's lots of information about how you can style
and coordinate your, your avatar.
Um, and also give it more, give this, this widget more details.
So there's tons of stuff here that's very much configurable by someone who isn't necessarily technical.
And then you can end by just sharing your widget, uh, in wherever you wish.
Uh, and uh, there's also a widgets V2 that I haven't used that is a more sophisticated one that has
headers and lists and code blocks and more, uh, which will allow you to have more control over how
your, your widget gets embedded.
Um, and, uh, yeah, that's this this is certainly, uh, taking it to a next level where you can
just have your avatar embedded within your website, and then security has some, some security set
up stuff.
You can have authentication where people have to log in to use your, your, uh, avatar.
There's, there's, uh, things that this, this is saying, what controls are you going to give your
user that they can do.
And this is turned on means that the user can say, I only want to connect using text using by typing
messages.
I don't want to have this voice thing.
Uh, but you can also give them more flexibility should you wish.
There's some stuff here about a web hook that 11 apps can call at the beginning and end of the conversation.
And now you know all about webhooks.
You know what this means.
It can call out to a URL that you provide from another system, and you can set up limits that controls
to make sure it doesn't go off the rails.
The maximum number of calls per day for this particular agent.
And then the advanced tab just has some extra settings.
You can have a text only agent.
You can use a new new feature called scribe for automatic speech recognition.
You can have some keywords that are that are words that are likely to be in a conversation with your
agent, perhaps the names of your products or something like that.
In this case, maybe Apple Watch or something, uh, which increases the probability that that might
be something someone might say, particularly if it's an unusual product name, it might be worth using
this.
Then there are some fields that control the character of your agent, like how eager it is to jump in
and how long it will pause before it will say, are you still there?
Or something like that?
Uh, and I think this is when I changed, I think, from the default, when it seemed to come in too
quickly.
Uh, but you can, uh, you can mess around with this.
You can have it.
So it just cuts it off if it's been silent for a while.
Uh, and, uh, some, some other things to experiment with here.
So by all means, come in, play with some of these fields, press the preview button, get a sense
for how it works.
Get a good, good grasp.
Definitely experiment with the knowledge base a bit.
See how 11 labs lets you build these voice agents?
So simple.